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EdTech · Marketplace · Multi-role

MentorMe

One lesson, four people.

Role
Design lead, team of three
For
MentorMe, 2025, six weeks
Designed for
Students, parents, tutors, admins
Status
Handed over; not launched
MentorMe parent dashboard: a child's performance chart, attendance calendar, current grade and courses
4
Roles around every lesson: student, parent, tutor and admin
16
Objects, mapped before any screen was designed
6wks
From brief to handover, with a team of three designers

The problem

Home lessons, online, with four people in the room.

A tutor teaches a student one course, at times they agree, and the parent who pays wants to see it working. That's four people around one lesson: the student learning, the tutor teaching and getting paid, the parent paying and watching progress, and an admin keeping it running. Each needed their own view of the same student, course, session and invoice, without it becoming four products.

We talked to parents and tutors before designing.

One lesson, four views

Follow a lesson. Switch who's looking.

Pick a stage, then a role. Every screen is from the designs.

Stage
Seen by
Student schedule with requests to two tutors pending approval
Student, request: Asks a tutor for a course at a proposed time. It waits as Pending Approval.
Every view at a glance
StuParTutAdm
Request
Class
Progress
Payment

Each dot is a real screen. Pick one to open it.

The object map

16 objects, with the student at the centre.

We mapped MentorMe's objects before designing any screen: what each holds, its states, how they connect and what each role can do. The board is redrawn from the final designs.

  • Student
  • Parent
  • Tutor
  • Course
  • Request
  • Session
  • Assignment
  • Quiz
  • Insight
  • Goal
  • Resource
  • Conversation
  • Notification
  • Invoice
  • Payment
  • Payout
16 objects · 73 actions · 0 promised but not yet designedOpen the full object map

Decisions

Four choices that kept it one product.

A request before a class

Chose
The student proposes a course and a time. The tutor accepts or rejects. Until then it shows as Pending Approval to the student and the parent.
Why
Tutors teach in set hours, and a parent should see who their child asked for before a lesson is booked or paid for.

One student, a view per role

Tutor view of a student: basic details, guardian and graded assignments
Chose
The same student record, shown differently: grade level, guardian and graded work for the tutor; attendance and progress for the parent.
Why
Each role needs a different answer from the same child.

Payment names the child

Payment details card with amount, course, child's name and student ID
Chose
Every payment shows the amount, the course, the child's name and student ID before it's confirmed.
Why
A parent paying from abroad, maybe for more than one child, should know exactly what each payment covers.

The lesson happens inside

Live class with the tutor sharing their screen
Chose
Live classes with participants, chat, resources and notes, plus one-to-one and group messages and calls.
Why
Lessons, questions and materials stay where the tutor and the parent can see them.

What happened

Handed over

Designed in six weeks and handed to MentorMe.

MentorMe hasn't launched, so there are no numbers yet.